Return & Refund Policy

Effective Date: September 1st 2025

At Manitoba Outback, we want you to love your purchase. Each item is custom-printed and made to order through our fulfillment partner, Printify. Because of this, returns and exchanges work a little differently than traditional retail.

Order Issues & Damaged Items

If your order arrives damaged, defective, or incorrect, we will gladly replace it at no extra cost. Please notify us within 14 days of delivery by emailing [[email protected]] with:

• Your order number

• A description of the issue

• Clear photos of the product and packaging

Once verified, we’ll issue a replacement order or refund as appropriate.

Returns & Exchanges

Since all products are made-to-order, we do not accept returns or exchanges for:

• Wrong size/color ordered

• Buyer’s remorse or preference changes

We encourage you to carefully review product details, sizing charts, and descriptions before placing your order.

Cancellations

Orders may be canceled within 12 hours of purchase. After this window, the order may already be in production and cannot be canceled or refunded.

Lost or Undelivered Packages

If your package does not arrive within the expected delivery timeframe, please contact us. We will investigate with Printify and the shipping carrier. If the package is confirmed lost, we will replace or refund your order.

Contact Us

For all order-related inquiries, please contact:
📧 [email protected]